ZIFX (“we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of personal information provided by our investors, clients, and website users (“User”). This policy outlines our protocols under the Personal Data Protection Act (PDPA) 2010.
01. Collection of Personal Information
ZIFX may collect personal information including full name, identification details (NRIC/Passport), contact information, banking or payment-related information, investment-related information, and website usage information. Information may be collected through website forms, written submissions, and participation in ZIFX fund management programmes.
02. Purpose of Data Collection
Personal information is processed for investor onboarding and verification (KYC), fund management administration, processing withdrawals, compliance with legal requirements, and service improvement. ZIFX strictly does not sell, trade, or rent personal information to third parties.
03. Disclosure of Information
Personal information may be disclosed only where required by Malaysian law, to authorized service providers for operational support (e.g., payment gateways), or with explicit user consent. All third-party partners are contractually required to maintain strict confidentiality.
04. Data Protection & Security
ZIFX implements robust administrative, technical, and physical safeguards. This includes SSL encryption for data transmission and restricted access protocols. However, please note that no method of transmission over the internet is 100% secure.
05. Data Retention
Personal information is retained only for the duration necessary to fulfill operational purposes, or as required by legal and regulatory frameworks governing financial record-keeping in Malaysia.
06. Accuracy & Access
Users are responsible for ensuring provided information is accurate. Under the PDPA 2010, users may request access to or correction of their personal data via a formal written request to our compliance department.
07. Website & Cookies
ZIFX may use cookies to improve website experience and analyze traffic patterns. Users may choose to disable cookies through their individual browser settings without affecting the core functionality of the platform.
08. Consent & Amendments
By using ZIFX services, users consent to the collection and processing of data as described. ZIFX reserves the right to amend this Privacy Policy at any time. Significant updates will be communicated via the platform dashboard.
09. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Malaysia, specifically the Personal Data Protection Act 2010 (PDPA).
Privacy Concerns?
Our Data Protection Officer is here to help.